Feedback and Support

You can provide feedback and get support for Follett Software AI.

Provide feedback

Within Follett Software AI, use the thumbs-up or thumbs-down voting feature. Your ratings help improve the quality of the data assistant's responses.

Library AI Assistant with feedback buttons highlighted.

If you select thumbs down, you're prompted to select one or more reasons the response didn't meet your needs. You can also add comments to provide more detail..

Library AI Assistant feedback form with multiple options, a comment field, and Cancel and Submit buttons.

Get support

To share your feedback or get help regarding Follett Software AI, you can also contact techsupport@follettsoftware.com.